* FREE SHIPPING ON ORDERS OVER $100*



Shipping and Returns

RETURNS

  • We do not accept returns or exchanges unless the item you purchased is defective. If you receive a defective item, please contact us at info@jerisonline.com with details of the product and the defect within 5 days of receiving the item. 
  • You must have your receipt and all the original tags still on the merchandise.
  • No refunds will be given. Only store credit or exchanges will be provided.
  • Sale and clearance items are final sales.
  • Clothing: Must be unworn and unwashed. Items that appear worn, the smell of fragrance, pets, smoke, etc will not be accepted. Items worn even once will not qualify for a return.
  • Exact Exchanges: Please note that we have limited quantities and high demand for our merchandise. We cannot guarantee exact exchanges in the same size/color originally purchased.
  • Please be aware all items must be unworn and unwashed in order to qualify to be returned/exchanged.

SHIPPING

Most items do not ship right away. Please allow 2-4 weeks for production. All orders will receive an email once your item has shipped or is ready for pickup.
  • Please remember that delivery time does not include weekends or holidays.
  • Orders cannot be canceled, changed, or modified after it has been shipped.
  • We offer free shipping on orders that are over $100 within the continental United States.
  • All of our packages include Tracking and Delivery Confirmation.
  • We are not responsible for delays in USPS shipping, products that are lost or damaged in the mail, acts of nature, terrorism, acts of government, war, civil commotion, strikes, lock-outs, labor or industrial disputes, power shortages or power failures, inability to obtain sufficient labor, raw materials, fuel or utilities, technical problems or communication failures during your shipping process.
  • If the item is not delivered on time or you have tracking number complications please contact USPS at 1-800-275-8887
  • It is the responsibility of the buyer to make sure the shipping address is correct.

OTHER TERMS

  • Clothing orders require 2-4 weeks for production unless other arrangements have been made. 
  • Tumbler orders require 2-4 weeks for production unless other arrangements have been made. 
  • Refunds will not be given on custom orders. If you have an issue with your order, you will communicate with us at info@jerisonline.com to offer replacements or store credit.